Here is a story of how quality audits play a role in institutional development. The Teaching and Learning Development Centre (TLDC) did not exist 10 years ago but was established after a rigorous quality audit that was conducted by the Council on Higher Education (CHE) which also functions as the Quality Council for Higher Education. One of the recommendations of that audit was the establishment of the Teaching and Learning Development Centre at MUT. TLDC was launched in 2013 and was formally established, initially consisting of three units under the leadership of Dr Manyane Makua, the founding Senior Director of the TLDC. “We were given the mandate of providing academic development services to staff and students at Mangosuthu University of Technology. The TLDC has grown into four units, each with a specific and very strategic mandate. These units are the Mathematics and Science Education Unit (MSEU) which provides theoretical and practical based interventions in mathematics, physics and chemistry in order to enhance student academic success. The Teaching and Professional Development Unit (TPDU) which promotes excellence in teaching and learning through the professionalisation of academic staff. The Academic Literacy and Language Unit (ALLU) which plays a key role in developing and managing language and literacy. The E-learning Unit, the latest to be established as a swift response to the Covid-19 pandemic. The E-learning unit promotes the integration of technology in teaching and learning by offering support and customised training interventions to academic staff and students. “Behind the establishment of this Centre is acting Vice-Chancellor, Professor Marcus Ramogale who not only steered us in the right direction but always ensured that we made an impact. That impact has been felt through various programmes offered by the TLDC. Many academics have received teaching qualifications because of interventions by TLDC. MUT academics have attended several mentorship programmes as well as being given a first chance to participate in conferences through the TLDC’s bespoke Focus Conference,” said Dr Makua. The Focus Conference has become TLDC’s annual signature event drawing more than more than 200 abstracts received and 50 papers between 2022 and 2023. The conference proceedings have resulted in a book published by the Atlantis publication, Advances in Social Sciences Education, and Human Sciences Research which is part of Springer Nature.